OUR COMMITMENT TO SAFETY
Our Precautions. Our Promise.

We’re so happy to welcome you back IRL, but we aren't taking it lightly. We’re committed to prioritizing everyone's safety as we reopen our stores. We promise to uphold our same LIVELY Experience while implementing new measures to keep our community safe.

LIVELY Soho

Address

242 Lafayette Street,
New York, NY, 10012

Hours

11:00am - 5:00pm

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LIVELY Austin

Address

11624 Rock Rose Avenue, #122,
Austin, TX, 78758

Hours

Mon - Sat: 11:00am - 6:00pm
Sun: 12:00pm - 6:00pm

Book a Fit Sesh

LIVELY Chicago

Address

823 West Armitage Avenue,
Chicago, IL, 60614

Hours

12:00pm - 5:00pm

Book a Fit Sesh

LIVELY Boston

Address

125 Newbury Street
Boston MA 02116

Hours

12:00pm - 5:00pm

Book a Fit Sesh

KEEPING OUR COMMUNITY SAFE

Our #1 goal is safety, which means taking all of the necessary precautions recommended by the CDC while in our stores. See below for details on our approaches from cleaning procedures, to fitting experience, and more.

  • We’re Re-opening In Phases

    We are only reopening stores where it’s permitted by local law and where it’s possible for us to uphold our safety standards for you and our staff.

  • Our Cleanliness Commitment

    We're constantly sanitizing all high-touch surfaces in accordance with the CDC’s guidelines.
    All surfaces are disinfected hourly and all fabric is sanitized with a UV-C Wand.

  • Our New Store Hours

    We’ve updated our store hours which allows us extra time to cleanse and sanitize everything to CDC standards.

  • Everyone In-Store Is Wearing A Mask

    All of our employees are wearing masks and we require that you wear one too — not only for your own health and safety, but for others as well.

  • We’re Social Distancing

    We uphold social distancing by limiting the amount of shoppers in our stores at one time. This means you may have to wait in line before you are able to enter.
    While in store, please help us by staying six feet away from other shoppers and staff. We also encourage you to stay patient while waiting for help from our store associates, waiting for fitting rooms, and standing in line at check out.

  • Safety In Our Fitting Rooms

    We’re only utilizing every other fitting room to ensure you are at least 6 feet apart from other fitting rooms.
    We are sanitizing every item after it’s been tried on in the fitting room with a UVC wand.
    Do what makes you feel safe and try on how you prefer, whether that’s on your own or with our assistance.

  • Distanced Checkout Experience

    Your checkout experience will be seamless to ensure safety for all. We’ll place your items in your tote and have you swipe or insert your card, with a no touch handoff of your new LIVELY tote and products.

  • Returns + Exchanges

    All returns and exchanges are thoroughly inspected and sanitized using a UVC wand.

  • How You Can Help

    If you’re not feeling well, have a fever, or are experiencing any other respiratory symptoms, we ask that you please stay home.

  • Have a question that can’t be answered with the above? Email us at help@wearlively.com and we’d be happy to help!

Need a second opinion?

We’re bringing the dressing room straight to you! Book a video session with one of our fit experts who can show you how to style your pieces or answer any fit/sizing questions you might have!

Book Now

Nordstrom Locations

  • Arizona

    Scottsdale Fashion Square

  • California

    Walnut Creek
    Fashion Valley Center
    San Francisco Centre
    South Coast Plaza
    Valley Fair
    The Grove
    Century City
    Santa Monica
    Del Amo Fashion Center
    La Jolla at UTC
    Irvine Spectrum Center
    The Oaks

  • Colorado

    Cherry Creek Shopping Center

  • Illinois

    Oakbrook Center
    Michigan Avenue

  • Minnesota

    Mall of America

  • New York

    NYC Flagship W 57th St
    The Westchester in White Plains

  • Texas

    NorthPark Center 
    The Domain 
    Houston Galleria

  • Virginia

    The Fashion Centre at Pentagon City

  • Washington

    Bellevue Square
    Downtown Seattle